Help Centre

Frequently Asked Questions

Everything you need to know about Shifa Mehendi natural henna cones.

Are Shifa Mehendi cones 100% natural?

Yes. Every cone contains 100% natural Rajasthani henna leaves from Sojat and pure essential oils (Eucalyptus and Clove). There is 0% PPD, no black dye, and no harmful chemicals — making it safe for all skin types including sensitive skin and children.

How dark is the stain from Shifa Mehendi cones?

Our ready-to-use cones produce a deep burgundy-brown stain. For the darkest colour, keep the paste on for 4–6 hours (overnight is ideal). Feedback from over 10,000 customers shows mature stains developing within 24–48 hours after removal.

Is Shifa Mehendi safe for kids?

Yes. Because our cones contain zero PPD or chemical additives, they are safe for children and pregnant women. We recommend a small patch test 30 minutes before full application for first-time users, regardless of age, to check for essential oil sensitivities.

How long do the cones last / what is the shelf life?

Unopened cones stored in the freezer stay fresh for up to 6 months. Once out of the freezer, use within 2–3 weeks at room temperature. Each cone contains approximately 25–35 grams of paste.

How do I get the darkest stain?

① Apply eucalyptus oil on clean skin first. ② Leave paste on for 4–6 hours overnight. ③ Apply lemon-sugar solution to keep it moist. ④ After removal, avoid water for 12 hours. ⑤ Apply clove oil or balm to deepen the colour further. You can read our full step-by-step guide here.

Do you offer wholesale or bulk pricing?

Yes! We offer factory-direct wholesale pricing for bulk orders of ready cones and raw materials. WhatsApp us at +91-9768042153 for a customised price list.

How long does delivery take?

Orders are packed fresh and dispatched within 24 hours. Standard delivery: 3–5 business days across India. Free shipping on orders above ₹499.

What is your return and refund policy?

We accept returns within 7 days of delivery for damaged or incorrect items. Contact us via WhatsApp with your order ID and photos. Refunds are processed within 5–7 business days.

What raw materials do you sell for making cones?

We supply premium organic henna leaves, triple-sifted henna powder, eucalyptus oil, clove oil, and cellophane rolling sheets. Everything needed to manufacture quality mehendi cones — with bulk pricing for manufacturers and resellers.

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